BOOKING TERMS & CONDITIONS

  • Tariffs are subject to change without notice. No apartment or penthouse is guaranteed in case of change of ownership, renovation upgrade or emergency maintenance issues that may arise. In the event that your selected apartment is not available we will offer an alternative equivalent unit in the complex. If an apartment or penthouse is taken out of our letting pool by an owner, any future guests who have deposited bookings in that apartment will be offered an alternative equivalent apartment in the complex. Minimum night stays may apply.
  • Deposit of $500 for Apartments & $1000 for Penthouses in low season and minimum $1000 for Apartments & $2000 for Penthouses in high season.
  • Christmas Season full payment required 60 days prior to occupancy.
  • Discounted / Special offer bookings require full payment upon arrival with no change or of dates or cancellations apply
  • Cancellation Notice Low / Mid Season – Bookings cancelled prior to 30 days of arrival will be refunded less one nights accommodation.  For all bookings cancelled within 30 day or less is non-refundable.  High / Peak Season – Bookings cancelled prior to 60 days of arrival will be refunded less one nights accommodation.  Bookings cancelled within 60 days of arrival, 50% of the accommodation will be non-refundable and the whole booking amount non-refundable within 30 days of arrival.
    For all seasons – No refunds will be given for early departure, reduction of stay or on discounted rates or packages.
  • Credit Cards Visa, MasterCard & American Express (surcharge applies for American Express). Credit card surcharge of 1.5% applies to all payments on visa / mastercard & 4% on AMEX Cheques will only be accepted 5 days prior to arrival. No cash out facility is available on EFTPOS.
  • Overnight Bookings on application, please call reservations on 1800 631 413
  • SCHOOLIE BOOKINGS ARE NOT ACCEPTED